Remote Italian E-Commerce Customer Care Agent (Greece)

Mercier Consultancy MD; Remoto; EUR 10.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading consultancy firm is seeking an Italian Customer Care Agent to join their e-commerce team remotely from Greece. You will be responsible for responding to customer inquiries in Italian, assisting with orders, and ensuring customer satisfaction. The ideal candidate will possess fluency in Italian, previous experience in customer service, and strong communication skills. This role offers competitive compensation, fully paid training, and additional benefits, making it a great opportunity for those passionate about customer engagement.

Servizi

Competitive Monthly Salary

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

2 Extra Salaries Per Year

Competenze

• Fluency in Italian (both written and spoken) is a must; English knowledge is a plus.
• Previous customer service experience, especially in e-commerce, is preferred.
• Strong communication, multitasking, and time management skills in a remote setup.

Mansioni

• Respond to customer inquiries in Italian via phone, email, and chat.
• Assist customers with order placements and product questions.
• Resolve customer complaints efficiently to ensure satisfaction.

Conoscenze

Fluency in Italian

Strong communication skills

Interpersonal skills

Proactive problem-solving

Strumenti

CRM systems

Customer support software

Descrizione del lavoro

A leading consultancy firm is seeking an Italian Customer Care Agent to join their e-commerce team remotely from Greece. You will be responsible for responding to customer inquiries in Italian, assisting with orders, and ensuring customer satisfaction. The ideal candidate will possess fluency in Italian, previous experience in customer service, and strong communication skills. This role offers competitive compensation, fully paid training, and additional benefits, making it a great opportunity for those passionate about customer engagement.