Remote Italian-Speaking Customer Support Agent — Greece Relocation

The Career Nest; Alessandria; Remote; EUR 15,000 - 17,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Performance bonus up to 15%

Job summary

The Career Nest is offering a fully remote role based in Greece with a complete relocation package. Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.

Fluent Italian and English are required for training and daily operations. Enjoy paid training from day one and a compensation package including 14 salaries and a performance bonus up to 15%.

Qualifications

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems, digital tools, and multiple applications.
• Good attention to detail and accurate data entry.
• Ability to work independently in a remote environment.
• Flexible and comfortable working rotational shifts.
• Ability to work effectively in a fast-paced, international, multicultural team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Italian

English

Tools

CRM systems

Job description

The Career Nest is offering a fully remote role based in Greece with a complete relocation package. Start your next chapter in Greece — relocate with full support and work remotely from anywhere in the country while building your international career.

Fluent Italian and English are required for training and daily operations. Enjoy paid training from day one and a compensation package including 14 salaries and a performance bonus up to 15%.