Italian-Speaking Remote Support Agent — Greece Relocation

Career Nest Academy; Firenze; Remote; EUR 14,000 - 18,000; Full time

Benefits offered by this job

Relocation package

Fully paid training

Performance bonus up to 15%

Job summary

Career Nest Academy offers a fully remote role based in Greece, with relocation support to relocate and work remotely from anywhere in Greece. You will be fluent in Italian with English for training, handling customer inquiries via multiple channels, and ensuring high customer satisfaction.

Competitive compensation includes €1,045 gross per month across 14 salaries, plus a performance bonus up to 15% and fully paid training from day one.

Qualifications

• Fluent Italian – C1/C2 level.
• English – B2+ for training and internal comms.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Comfortable using CRM systems and multiple apps.
• Attention to detail and accurate data entry.
• Able to work remotely and independently.
• Willingness to rotate shifts and work in a fast-paced team.

Responsibilities

• Provide customer support in Italian via phone, email, and chat.
• Handle customer inquiries and account-related requests.
• Troubleshoot issues and provide effective solutions.
• Assist customers with products, services, and platform features.
• Document interactions accurately and follow quality standards.
• Maintain a high level of customer satisfaction.

Skills

Fluent Italian

English proficiency

Strong communication

Customer-centric

Problem solving

CRM familiarity

Attention to detail

Remote work

Team collaboration

Tools

CRM systems

Job description

Career Nest Academy offers a fully remote role based in Greece, with relocation support to relocate and work remotely from anywhere in Greece. You will be fluent in Italian with English for training, handling customer inquiries via multiple channels, and ensuring high customer satisfaction.

Competitive compensation includes €1,045 gross per month across 14 salaries, plus a performance bonus up to 15% and fully paid training from day one.