Remote European Diagnostics Tech Support Specialist
Beckman Coulter Diagnostics
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Vantaggi offerti da questo lavoro
Descrizione del lavoro
Beckman Coulter Diagnostics is seeking a Hardware and Application Immuno System Technical Support Specialist to provide expert technical support for diagnostic hardware and related peripherals across Europe. The role requires deep troubleshooting, broad immunoassay knowledge, strong problem solving, and fluency in English and Italian.
It is remote-based with travel about 70% to client sites; salary ranges €40,000–€55,000 with benefits including pension, restaurant tickets, and supplementary
Competenze
- Associate or Bachelor’s degree in Biomedical Engineering, Electronics, IT, or related field.
- Minimum of 3 years in technical support for hardware in diagnostics/medical devices.
- Excellent problem-solving and bilingual English/Italian communication.
Mansioni
- Provide expert-level technical support for diagnostic hardware systems and peripherals.
- Respond to customer inquiries with remote or on-site support across Europe.
- Maintain in-depth product knowledge and deliver training as needed.
- Monitor support metrics and drive service efficiency and parts optimization.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Beckman Coulter Diagnostics is seeking a Hardware and Application Immuno System Technical Support Specialist to provide expert technical support for diagnostic hardware and related peripherals across Europe. The role requires deep troubleshooting, broad immunoassay knowledge, strong problem solving, and fluency in English and Italian.
It is remote-based with travel about 70% to client sites; salary ranges €40,000–€55,000 with benefits including pension, restaurant tickets, and supplementary
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