Remote: EMEA Service Training & Education Lead

Beckman Coulter Diagnostics; Roma; In loco; EUR 56.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension plan contributions

Ticket Restaurant

Supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Service Training & Customer Education Programs Manager to design and coordinate learning initiatives for internal Service teams and external customers across the EMEA region. This role focuses on scalable, data-driven solutions to strengthen technical and soft skills and accelerate product adoption.

You will work with regional leaders, global training teams, marketing, and partners to ensure training aligns with business goals while delivering a superior

Competenze

• Bachelor’s degree in Business, Education, Learning & Development, Engineering, or related field.
• Minimum 5 years of experience in Training, Learning & Development, Customer Education, or related functions.
• Experience designing training programs across multiple countries and stakeholders.
• Proven project and stakeholder management skills.

Mansioni

• Design and lead Service Training and Customer Education programs across the EMEA region.
• Develop scalable learning strategies, curricula, and learning pathways for technical and professional capabilities.
• Drive adoption of modern learning approaches: digital, blended, and on-demand.
• Coordinate training delivery with internal and external partners and SMEs.

Conoscenze

Project management

Stakeholder management

Communication

Training program design

Formazione

Bachelor's degree in Business, Education, Learning & Development, Engineering, or related field

Strumenti

LMS

Digital learning platforms

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Service Training & Customer Education Programs Manager to design and coordinate learning initiatives for internal Service teams and external customers across the EMEA region. This role focuses on scalable, data-driven solutions to strengthen technical and soft skills and accelerate product adoption.

You will work with regional leaders, global training teams, marketing, and partners to ensure training aligns with business goals while delivering a superior