Remote EMEA Service Training & Education Lead

Beckman Coulter Diagnostics; Milano; In loco; EUR 56.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension

Meal vouchers

Health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Service Training & Customer Education Programs Manager for the EMEA region. This role designs, enables, and coordinates training and education initiatives to strengthen service capabilities and product adoption, not delivering training directly.

It focuses on scalable, data-driven learning solutions, partnering with regional leaders and global teams, and is fully remote within the EMEA region.

Competenze

• Bachelor's degree in Business, Education, Learning & Development, Engineering, or a related field.
• Minimum 5 years of experience in Training, Learning & Development, Customer Education, Service Enablement, or a related function.
• Experience designing and managing training programs across multiple countries and stakeholders.
• Proven project management and stakeholder management skills.
• Strong written and verbal communication skills in English.

Mansioni

• Design and lead Service Training and Customer Education programs across the EMEA region.
• Develop scalable learning strategies, curricula, and learning pathways covering both technical and professional capabilities.
• Drive the adoption of modern learning approaches, including digital, blended, and on-demand learning solutions.
• Ensure training and education programs align with business priorities, customer needs, and service objectives.
• Coordinate training delivery through internal and external partners, trainers, and subject matter experts.

Conoscenze

Project management

Stakeholder management

English proficiency

Curriculum design

Formazione

Bachelor's degree in Business, Education, Learning & Development, Engineering, or related field

Strumenti

LMS

Digital learning platforms

Content design tools

Descrizione del lavoro

Beckman Coulter Diagnostics is seeking a Service Training & Customer Education Programs Manager for the EMEA region. This role designs, enables, and coordinates training and education initiatives to strengthen service capabilities and product adoption, not delivering training directly.

It focuses on scalable, data-driven learning solutions, partnering with regional leaders and global teams, and is fully remote within the EMEA region.