Remote EMEA Service Training & Customer Education Lead

Beckman Coulter - Diagnostics; Calcio; In loco; EUR 90.000 - 130.000; Tempo pieno

Descrizione del lavoro

Beckman Coulter Diagnostics seeks a Service Training & Customer Education Programs Manager for the EMEA region. The role designs and coordinates advanced training for internal service teams and external customers.

It emphasizes scalable, data-driven learning solutions to enhance capability, adoption, and customer experience, reporting to the Senior Director, Service Transformation Office EMEA.

Competenze

• Ability to design, enable and coordinate modern training programs.
• Experience in building scalable learning solutions for service teams.
• Ability to work strategically in a cross-functional environment.

Mansioni

• Design, enable, and coordinate training programs for internal Service teams and external customers in the EMEA region.
• Ensure content, tools, trainers, and delivery models support capability development and business performance.
• Focus on scalable, data-driven learning solutions to improve service effectiveness and product adoption.

Conoscenze

Training design

Stakeholder collaboration

Data-driven learning

EMEA knowledge

Descrizione del lavoro

Beckman Coulter Diagnostics seeks a Service Training & Customer Education Programs Manager for the EMEA region. The role designs and coordinates advanced training for internal service teams and external customers.

It emphasizes scalable, data-driven learning solutions to enhance capability, adoption, and customer experience, reporting to the Senior Director, Service Transformation Office EMEA.