Remote: EMEA Service Training & Education Leader

Danaher Corporation; Piemonte; In loco; EUR 56.000 - 83.000; Tempo pieno

Vantaggi offerti da questo lavoro

Enhanced pension plan

Ticket Restaurant

Supplementary health insurance

Descrizione del lavoro

Beckman Coulter Diagnostics, part of Danaher, seeks a Service Training & Customer Education Programs Manager – EMEA. This role designs, enables, and coordinates training for internal Service teams and external customers across the EMEA region, focusing on scalable, data-driven learning solutions.

You will work with the EMEA Service Transformation Office, develop curricula, coordinate delivery with partners, and ensure programs align with business priorities.

Competenze

• Bachelor's degree in Business, Education, Learning & Development, Engineering, or related field.
• Minimum 5 years of experience in Training, Learning & Development, Customer Education, Service Enablement, or a related function.
• Experience designing and managing training programs across multiple countries and stakeholders.
• Proven project management and stakeholder management skills.
• Strong written and verbal communication skills in English.

Mansioni

• Design and lead Service Training and Customer Education programs across the EMEA region.
• Develop scalable learning strategies, curricula, and learning pathways covering both technical and professional capabilities.
• Drive the adoption of modern learning approaches, including digital, blended, and on-demand learning solutions.
• Ensure training and education programs align with business priorities, customer needs, and service objectives.
• Coordinate training delivery through internal and external partners, trainers, and subject matter experts.

Conoscenze

Communication

Project management

Stakeholder management

English proficiency

Formazione

Bachelor's degree in Business, Education, Learning & Development, Engineering, or related field

Strumenti

Learning Management Systems (LMS)

Digital learning platforms

Descrizione del lavoro

Beckman Coulter Diagnostics, part of Danaher, seeks a Service Training & Customer Education Programs Manager – EMEA. This role designs, enables, and coordinates training for internal Service teams and external customers across the EMEA region, focusing on scalable, data-driven learning solutions.

You will work with the EMEA Service Transformation Office, develop curricula, coordinate delivery with partners, and ensure programs align with business priorities.