Payments Tech Account Manager

HiPay; Milano; In loco; EUR 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

HiPay, the Italian office, seeks a Technical Account Manager to serve as the primary liaison between merchants and internal teams, ensuring smooth integrations and high-quality payments solutions.

You will guide pre-sales consulting, recommend best practices for integrations, manage onboarding projects, and lead technical workshops with clients, coordinating closely with local issuers, acquirers and partners to support testing and delivery.

Competenze

• Experience in a similar Tech Account Manager role or strong technical background.
• Excellent communication and stakeholder management skills.
• Familiarity with CMS platforms (Magento, Prestashop) is a plus.
• Ability to manage projects from onboarding to delivery.

Mansioni

• Provide technical and functional consulting during the pre-sales phase.
• Advise and recommend best practices for integrating payment solutions.
• Manage the integration project for new clients from onboarding onward.
• Organize and lead technical workshops with clients.
• Oversee client delivery in collaboration with the functional tester.
• Monitor potential technical developments for clients.
• Respond quickly to client requests during the integration process.
• Manage internal communication with various teams.
• Act as the technical reference for the Italian payments ecosystem, coordinating with issuers, acquirers and partners.

Conoscenze

Technical account management

Stakeholder management

CMS knowledge

Project management

Communication skills

Descrizione del lavoro

HiPay, the Italian office, seeks a Technical Account Manager to serve as the primary liaison between merchants and internal teams, ensuring smooth integrations and high-quality payments solutions.

You will guide pre-sales consulting, recommend best practices for integrations, manage onboarding projects, and lead technical workshops with clients, coordinating closely with local issuers, acquirers and partners to support testing and delivery.