Country Manager - Business Account

satispay; Italia; In loco; EUR 120.000 - 170.000; Tempo pieno

Vantaggi offerti da questo lavoro

Private health insurance

Stock option plan

Meal vouchers

Relocation assistance

Professional development programs

Language courses

Unlimited paid time off

Enhanced parental leave

Descrizione del lavoro

Satispay is seeking a Country Manager for the Business Account division in Milan to shape growth and strategic direction for business clients within a fast-paced fintech environment. You will oversee both strategy and execution, guiding cross-functional teams to expand the business and improve the product offering.

You will build and lead a high-performing sales and account management network, collaborate with product and growth, ensure regulatory compliance, and drive customer satisfaction

Competenze

• Minimum 5–8 years in leadership roles with profit and loss responsibility.
• Proven track record in scale-ups or B2B technology sectors (Fintech, SaaS or transactional platforms).
• Experience in building and leading sales teams and customer service operations effectively.
• Strong analytical skills with a focus on optimizing CRM systems and workflows to enhance efficiency.
• Excellent interpersonal skills with ability to influence and collaborate cross-functionally.
• Knowledge of compliance and regulatory requirements within financial services and payment sectors is essential.

Mansioni

• Formulate and implement a robust growth strategy for the Business Account division, ensuring alignment with financial and operational objectives.
• Establish, lead, and enhance the commercial sales network to drive business development.
• Work closely with product development, growth, and other internal teams to shape product offerings and market strategies aimed at acquiring new users.
• Ensure that all business activities comply with relevant regulatory standards, overseeing the adherence of new features to financial regulations.
• Analyze market trends and customer feedback to refine service offerings and improve customer satisfaction.
• Develop and maintain strong relationships with key stakeholders, partners, and clients to foster collaboration and drive business success.
• Monitor and report on KPIs to assess the effectiveness of strategies and initiatives.
• Lead and mentor a high-performing team, fostering a culture of excellence and continuous improvement.

Conoscenze

P&L management

Sales leadership

B2B fintech

SaaS experience

CRM optimization

Descrizione del lavoro

Country Manager - Business Account at satispay. About the role Satispay is on a mission to enhance its financial platform and is looking for a strategic leader to oversee its Business Account segment. This position is pivotal in steering the growth and strategic direction for business clients within a fast-paced and evolving environment. You will be entrusted with comprehensive operational and financial oversight for this essential area of the business.

Key facts

• Location: Milan, Italy
• Engagement: Full-time
• Compensation: Starting from €120,000.00 gross per annum, with the possibility of a higher salary based on your experience.
• Workplace: Hybrid (3 days in-office, 2 remote)

What you'll do

• Formulate and implement a robust growth strategy for the Business Account division, ensuring alignment with financial and operational objectives.
• Establish, lead, and enhance the commercial sales network to drive business development.
• Work closely with product development, growth, and other internal teams to shape product offerings and market strategies aimed at acquiring new users.
• Ensure that all business activities comply with relevant regulatory standards, overseeing the adherence of new features to financial regulations.
• Analyze market trends and customer feedback to refine service offerings and improve customer satisfaction.
• Develop and maintain strong relationships with key stakeholders, partners, and clients to foster collaboration and drive business success.
• Monitor and report on key performance indicators (KPIs) to assess the effectiveness of strategies and initiatives.
• Lead and mentor a high-performing team, fostering a culture of excellence and continuous improvement.

Requirements

• A minimum of 5-8 years of experience in leadership roles with direct responsibility for profit and loss management.
• Proven track record in scale-ups or B2B technology sectors, particularly in Fintech, SaaS, or transactional platforms.
• Experience in building, structuring, and leading sales teams and customer service operations effectively.
• Strong analytical skills with a focus on optimizing CRM systems and workflows to enhance efficiency.
• Excellent interpersonal skills, with the ability to influence and collaborate with cross-functional teams without direct authority.
• Knowledge of compliance and regulatory requirements within the financial services and payment sectors is essential.

Nice to have

• Experience in launching or scaling B2B solutions or complex corporate financial services would be advantageous.
• Familiarity with international markets and the ability to adapt strategies for diverse business environments.
• Previous involvement in strategic partnerships or alliances that drive business growth.

Skills & tools

• Proficiency in CRM systems and data analysis tools to track performance and customer engagement.
• Strong communication skills, both verbal and written, to effectively convey ideas and strategies.
• Leadership skills to inspire and motivate teams towards achieving common goals.
• Problem-solving abilities to navigate challenges and identify innovative solutions.

Practical notes

• Employees enjoy a range of benefits, including private health insurance for themselves and their families, psychological support services, a stock option plan, meal vouchers, and assistance with relocation.
• The company invests in professional development through various programs, internal mobility options, and language courses to enhance employee skills.
• Satispay offers unlimited paid time off, enhanced parental leave, and additional leave for child-related illnesses, promoting a healthy work-life balance.
• The organization embraces a hybrid work model, requiring employees to be in the office three days a week (Tuesday, Thursday, and one additional day of their choice), while also allowing for remote work flexibility.

Satispay is committed to being an equal opportunity employer, encouraging applications from individuals of diverse backgrounds and experiences.