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A leading customer support firm is seeking Italian speakers for a role in Lisbon to assist customers of a top telecommunications brand. Candidates should have at least 1 year of sales experience and excellent communication skills. This position offers a solid monthly salary with accommodation options, meal allowances, health insurance, and paid training. Successful applicants will work on-site, helping customers with device issues and subscriptions while ensuring a great experience.
Join the Salt telecom project and support customers of one of Switzerlands leading telecommunications brands. If youre an Italian speaker with at least 1 year of sales experience, this role offers a stable opportunity with strong benefits and a clear career path.
With Accommodation: 1050
Without Accommodation: 1251
(Accommodation option: Fully equipped shared apartment with utilities included. Available only to candidates relocating from 100 km+ away.)
Meal Allowance: 7 per working day (meal card, tax-free).
Health Insurance: From day one of the employment contract.
Training: 15 working days of paid training (compensated upon successful completion).
Provide inbound phone assistance to private customers
Support with device issues, subscriptions, billing, contract updates
Identify upsell opportunities using a consultative sales approach
Ensure a positive customer experience through clear communication and empathy
Fluent Italian (written & spoken)
Minimum 1 year of sales experience (telecom, retail, customer-facing sales, telesales, etc.)
Strong communication & problem-solving skills
Ability to work on-site in Lisbon
EU passport, Residence Card, Manifestação de Interesse, or eligible visa
On-site position in Lisbon
Rotative shifts between 06:0022:00, MondaySunday
40h/week (8h/day + 1h break)