Operations Manager

Amazon; Jesi; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading global e-commerce company is seeking an experienced Operations Manager for its Fulfillment Center in Jesi, Italy. This role involves managing diverse teams, ensuring Health and Safety standards, and driving process improvements to optimize productivity and customer experience. The ideal candidate will have a degree, proven leadership skills, and experience in fast-paced logistics environments. Competitive salary and a range of benefits, including an employee discount, are offered in this dynamic operational role.

Servizi

Competitive salary

Stock units

Employee discount

Competenze

• Ability to manage large, diverse teams effectively.
• Strong verbal and written communication skills.
• Experience in logistics, distribution, or manufacturing environments.

Mansioni

• Manage a team of Area Managers and their staff.
• Achieve productivity targets and ensure excellent customer experience.
• Implement process change and drive Six Sigma initiatives.

Conoscenze

Leadership

Communication

Data analysis

Process improvement

Formazione

Degree from an accredited institution

Degree in Engineering or Supply Chain related field

Descrizione del lavoro

At Amazon, we pioneer. We also treat every day just like it's day one, and we never sit still while we do it. Are you up for creating solutions and solving tomorrow's problems today? Then we have the opportunity for you!

We're seeking an experienced Operations Manager to join our Customer Fulfillment team. You'll operate out of one of our dynamic Fulfillment Centers – the heart of Amazon's world‑class, rapidly growing business – where we manage fast‑moving inventory and develop smart, industry‑leading workflows. As an Operations Manager, you'll deliver inspiring, supportive leadership for the teams you manage while rolling up your sleeves and getting involved whenever necessary.

You will be directly responsible for managing a team of Area Managers and their direct reports. You will report to the Senior Operations Manager of your Fulfillment Center. Your leadership will motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business. Another key aspect of your role will be to lead numerous process improvement projects to streamline all activities for yourself and the team members you manage, with the potential to roll out successful initiatives across Amazon.

Job Description

• Maintain Health and Safety standards within your remit area, while promoting an inspiring Health and Safety culture on‑site.
• Become a subject matter expert on specific, larger‑scale processes and activities within FCs, such as 5S audits.
• Manage timely data collection and update operations metrics on an hourly basis in your inventory control and systems environment.
• Aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience.
• Work closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels.
• Implement process change and contribute to cross‑functional Six Sigma initiatives within your site and the broader Amazon EU Operations network.

Basic Qualifications

• Possess a degree from an accredited institution.
• Previous experience in leading large, diverse teams.
• Excellent communication skills, both verbal and written.
• Competent in two or more production or supply chain areas, with an impressive track record in a similar, fast‑paced logistics, distribution or manufacturing environment.
• Ability to manage details, establish and carry out root cause analysis, and extract and analyze the data you generate.
• Thrive on change and be willing to relocate if necessary.
• Excellent written and spoken English.
• Work shifts, including weekends, in an operational 7/365 environment.

Preferred Qualifications

• Ideally degree qualified in Engineering or a Supply Chain/Logistics/Manufacturing related discipline or MBA graduate.
• Knowledge of Lean, Six Sigma and Kaizen methodologies would be highly advantageous.

What we offer

We expect you to go the extra mile, but we also make sure you're well rewarded. As well as a competitive salary, stock units and site performance‑related pay potential, we offer a whole host of other benefits, including an employee discount.

Equal Employment Opportunity Statement

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.