Onsite IT Support Technician - AV & Network

Stefanini EMEA

Crespellano

In loco

EUR 35.000 - 45.000

Tempo pieno

14 giorni+
Generatore di candidature

Trasforma questo ruolo in un colloquio — un curriculum e una lettera di presentazione personalizzati in base a ciò che cerca questo datore di lavoro.

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Descrizione del lavoro

A global consulting technology firm located in Emilia-Romagna, Italy, seeks an experienced IT Support Technician. Your role will be to deliver exceptional customer service and resolve technical issues efficiently while coordinating with third-party vendors. The ideal candidate will have over 5 years of onsite support experience, strong skills in MS Office 365, and fluency in both Italian and English.

Competenze

  • At least 5 years' experience in onsite support.
  • Able to solve simple hardware issues.
  • Knowledge of Active Directory and permissions.

Mansioni

  • Provide support that meets or exceeds customer expectations.
  • Coordinate with third-party vendors to resolve issues.
  • Ensure timely resolution of support requests.

Conoscenze

Onsite support experience
Advanced MS Office 365 skills
Basic Networking skills
Customer service awareness
Proficiency in Italian
Good level of English

Formazione

Equivalent combination of education and related experience
ITIL V3 Foundation Certification
Microsoft Certification(s)

Descrizione del lavoro

A global consulting technology firm located in Emilia-Romagna, Italy, seeks an experienced IT Support Technician. Your role will be to deliver exceptional customer service and resolve technical issues efficiently while coordinating with third-party vendors. The ideal candidate will have over 5 years of onsite support experience, strong skills in MS Office 365, and fluency in both Italian and English.
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