Onsite IT Support Technician — Desktop & Network Expert
AVASO Technology Solutions Ltd
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Descrizione del lavoro
AVASO Technology Solutions is hiring an IT Support Field Technician to join our Florence, Italy team. The role provides on-site and remote desktop support, troubleshooting, and IT assistance to end users with strong customer focus.
The ideal candidate has 2+ years in Desktop Support, proficiency across Windows, Mac, and Linux, and familiarity with AD, remote tools, and imaging/deployment. A dynamic, fast-paced environment offers growth opportunities and a competitive benefits package.
Competenze
- Proficiency in Windows, Mac and Linux environments.
- Experience with Active Directory, user management and group policies.
- Familiar with remote desktop tools and troubleshooting techniques.
Mansioni
- Provide on-site and remote desktop support for users.
- Troubleshoot hardware, software and network issues.
- Install, configure and maintain desktops, laptops and peripherals.
- Deploy operating systems, updates and software packages.
- Collaborate with IT team to resolve and escalate issues.
- Perform routine system audits and ensure security.
- Provide end-user training and documentation.
- Manage support tickets for internal stakeholders.
Conoscenze
Strumenti
Descrizione del lavoro
AVASO Technology Solutions is hiring an IT Support Field Technician to join our Florence, Italy team. The role provides on-site and remote desktop support, troubleshooting, and IT assistance to end users with strong customer focus.
The ideal candidate has 2+ years in Desktop Support, proficiency across Windows, Mac, and Linux, and familiarity with AD, remote tools, and imaging/deployment. A dynamic, fast-paced environment offers growth opportunities and a competitive benefits package.
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