Onsite Desktop Support Engineer – Milan (2nd Line)

Bench IT; Lombardia; On-site; EUR 32,000 - 42,000; Full time

Job summary

Bench IT require an experienced Desktop Support Engineer to join a large organisation in Milan, onsite, to provide an excellent level of technical support. The role is initially until 31/12/2026 with a daily rate of €200 EUR and may renew for 2027. Onsite full-time work is mandatory.

The candidate should have strong IT support skills including Windows 10/11, Office 365, Active Directory, and 2nd line support, with fluent Dutch and English at B1 level.

Qualifications

• Strong IT support experience with focus on desktop issues.
• Experience with Windows 10/11 and Office 365.
• Proficient in Active Directory management.
• Experience delivering 2nd line support.
• Fluent Dutch and English at B1 level.

Responsibilities

• Provide IT desktop support to end users with high service standards.
• Resolve Windows 10/11 and Office 365 issues.
• Manage Active Directory tasks for user accounts and permissions.
• Deliver 2nd line support and incident investigation.
• Work onsite in Milan for full-time engagement.

Skills

IT support

2nd line support

Windows 10/11

Active Directory

Dutch (fluent)

English (B1)

Tools

Office 365

Job description

Bench IT require an experienced Desktop Support Engineer to join a large organisation in Milan, onsite, to provide an excellent level of technical support. The role is initially until 31/12/2026 with a daily rate of €200 EUR and may renew for 2027. Onsite full-time work is mandatory.

The candidate should have strong IT support skills including Windows 10/11, Office 365, Active Directory, and 2nd line support, with fluent Dutch and English at B1 level.