IT Desktop Support Specialist Onsite & Flexible Hours

Axiom Technologies; Milano; On-site; EUR 28,000 - 40,000; Full time

Job summary

A leading IT services provider in Milan is seeking a Desktop Support Technician to provide on-site assistance within the desktop computing environment. Key responsibilities include troubleshooting, installing software, and maintaining IT equipment. The ideal candidate has a Bachelor's degree in Computer Science and at least 1 year of related experience. Strong skills in Windows OS and problem-solving are required. This role offers the opportunity to support users in a dynamic environment, with potential flexible hours depending on project needs.

Qualifications

• 1+ year of experience in desktop support or IT technician role.
• Strong knowledge of Windows OS and Office 365.
• Familiarity with ticketing systems.

Responsibilities

• Provide support for desktops, laptops, printers, and mobile devices.
• Respond to service requests via ticketing system or in-person.
• Install, upgrade, and maintain operating systems and software.

Skills

Desktop support

Troubleshooting

Communication skills

Problem-solving

Windows OS

Basic networking

Education

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

Zendesk

JIRA

Job description

A leading IT services provider in Milan is seeking a Desktop Support Technician to provide on-site assistance within the desktop computing environment. Key responsibilities include troubleshooting, installing software, and maintaining IT equipment. The ideal candidate has a Bachelor's degree in Computer Science and at least 1 year of related experience. Strong skills in Windows OS and problem-solving are required. This role offers the opportunity to support users in a dynamic environment, with potential flexible hours depending on project needs.