Mobile Automotive Diagnostics Lead - Field Service Expert

Msxinternational; Friuli-Venezia Giulia; Hybrid; EUR 42,000 - 64,000; Full time

Job summary

Msxinternational in Italy is seeking an experienced automotive diagnostics specialist to support dealerships and repairers on-site and remotely. You will diagnose complex electrical and electronic faults, use OEM tools (wiTECH, DiagBOX) for diagnostics, flashing and parameterization, and identify root causes from wiring diagrams and technical documents.

You will coach technicians and contribute to ongoing improvement across fleets.

Qualifications

• Experience diagnosing complex electrical/electronic faults in vehicles.
• Proficient with OEM diagnostic tools and diagnostic methods.
• Ability to read wiring diagrams and technical docs.
• Experience collaborating with workshops or engineering teams.
• Field-based or multi-site support experience preferred.

Responsibilities

• Support dealerships and repairers on-site and remotely.
• Diagnose and resolve complex electrical, electronic, and drivability faults.
• Use OEM tools for diagnostics, flashing, and parameterization.
• Identify root causes using wiring diagrams and technical documentation
• Support both individual cases and wider technical issues across fleets
• Create clear technical reports and case updates
• Coach technicians and provide hands‑on guidance
• Feed recurring issues into continuous improvement

Skills

Automotive diagnostics

Technical support

Field service

OEM diagnostic tools

Wiring diagrams

Team coaching

Cross-brand/multi-site

Tools

wiTECH

DiagBOX

Job description

Msxinternational in Italy is seeking an experienced automotive diagnostics specialist to support dealerships and repairers on-site and remotely. You will diagnose complex electrical and electronic faults, use OEM tools (wiTECH, DiagBOX) for diagnostics, flashing and parameterization, and identify root causes from wiring diagrams and technical documents.

You will coach technicians and contribute to ongoing improvement across fleets.