Automotive Diagnostics Field Specialist — On‑Site & Remote

MSX International; Toscana; Hybrid; EUR 42,000 - 68,000; Full time

Job summary

MSX International seeks an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it, helping reduce downtime and deliver first-time-right repairs.

You will diagnose electrical faults on-site and remotely, use OEM tools such as wiTECH and DiagBOX, read wiring diagrams, and coach technicians while feeding recurring issues into continuous improvement.

Qualifications

• Experience in automotive diagnostics or technical support.
• Ability to fix complex electrical/electronic faults.
• Hands-on use of OEM diagnostic tools.
• Proficient reading of wiring diagrams and technical documentation.

Responsibilities

• Provide on-site and remote support to dealerships and repairers.
• Diagnose and resolve complex electrical/electronic faults in vehicles.
• Use OEM tools (wiTECH, DiagBOX) for diagnostics, flashing, and parameterization.
• Identify root causes using wiring diagrams and technical docs.
• Prepare clear technical reports and case updates.
• Coach technicians and provide hands-on guidance.
• Contribute to continuous improvement by feeding recurring issues.

Skills

Automotive diagnostics

Technical support

Workshop/field service

Wiring diagrams reading

Team coaching

Tools

wiTECH

DiagBOX

Job description

MSX International seeks an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues. You’ll be the escalation point when others can’t fix it, helping reduce downtime and deliver first-time-right repairs.

You will diagnose electrical faults on-site and remotely, use OEM tools such as wiTECH and DiagBOX, read wiring diagrams, and coach technicians while feeding recurring issues into continuous improvement.