Automotive Diagnostics & Support Engineer

MSX International; Turbigo; On-site; EUR 40,000 - 55,000; Full time

Job summary

MSX International is looking for a Technical Helpdesk Engineer in Turbigo, Italy. The role involves providing advanced technical support for dealer networks, addressing complex diagnostic and repair issues efficiently.

The chosen candidate will collaborate closely with various departments to enhance service quality and customer satisfaction, ensuring compliance with all safety and quality standards. This position offers opportunities for growth in a dynamic automotive environment.

Qualifications

• Proven experience in automotive aftersales and diagnostics.
• Experience resolving complex, multi-system faults.
• Ability to read and interpret electrical wiring diagrams.

Responsibilities

• Serve as the primary point of contact for Level 2 technical escalations.
• Diagnose complex vehicle issues using OEM diagnostic tools.
• Provide expert guidance on one or more domains.

Skills

Advanced technical diagnostics

Electrical diagnosis

Communication

Analytical thinking

Tools

Diagbox

wiTECH

Job description

MSX International is looking for a Technical Helpdesk Engineer in Turbigo, Italy. The role involves providing advanced technical support for dealer networks, addressing complex diagnostic and repair issues efficiently.

The chosen candidate will collaborate closely with various departments to enhance service quality and customer satisfaction, ensuring compliance with all safety and quality standards. This position offers opportunities for growth in a dynamic automotive environment.