Automotive Diagnostics Specialist — Field & Remote Support

Msxinternational; Toscana; Hybrid; EUR 38,000 - 60,000; Full time

Job summary

Msxinternational is seeking an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues, both on-site and remotely. You will be the escalation point for unresolved problems, helping reduce downtime and deliver first-time-right repairs.

You will diagnose electrical, electronic, and drivability faults using OEM tools like wiTECH and DiagBOX, read wiring diagrams, and create concise technical reports.

Qualifications

• Strong experience in automotive diagnostics and technical support.
• Hands-on use of OEM diagnostic tools.
• Ability to read wiring diagrams and technical documentation.

Responsibilities

• Support dealerships and repairers on-site and remotely.
• Diagnose and resolve complex electrical, electronic, and drivability faults.
• Create clear technical reports and case updates.
• Coach technicians and provide hands-on guidance.
• Feed recurring issues into continuous improvement.

Skills

Automotive diagnostics

Technical support

Mentoring

Tools

wiTECH

DiagBOX

Job description

Msxinternational is seeking an experienced automotive diagnostic specialist to support dealerships and repairers with complex vehicle issues, both on-site and remotely. You will be the escalation point for unresolved problems, helping reduce downtime and deliver first-time-right repairs.

You will diagnose electrical, electronic, and drivability faults using OEM tools like wiTECH and DiagBOX, read wiring diagrams, and create concise technical reports.