Automotive Diagnostics Specialist - Field & Remote Support

MSX International; Friuli-Venezia Giulia; On-site; EUR 37,000 - 42,000; Full time

Job summary

MSX International in Italy is seeking an Automotive Technical Delegate / Flying Doctor to join our field-based support network. You will diagnose and resolve complex electrical and drivability faults, support dealerships and repairers on-site and remotely, and deliver first-time-right repairs across fleets.

Using wiTECH and DiagBOX, you will read wiring diagrams, produce clear technical reports, and coach technicians while feeding insights into continuous improvement.

Qualifications

• Experience in automotive diagnostics, technical support, or field service.
• Proven ability to fix complex electrical/electronic faults.
• Hands-on use of OEM diagnostic tools.
• Able to read wiring diagrams and technical documentation.
• Experience with workshops or engineering teams.
• Multi-site field support experience is a plus.

Responsibilities

• Support dealerships and repairers on-site and remotely.
• Diagnose and resolve complex electrical/electronic faults.
• Use OEM tools for diagnostics, flashing, and parameterization.
• Identify root causes using wiring diagrams and technical documentation.
• Create technical reports and case updates.
• Coach technicians and provide hands-on guidance.
• Feed recurring issues into continuous improvement.

Skills

Automotive diagnostics

Field service experience

Coach technicians

Reading wiring diagrams

Team collaboration

Tools

wiTECH

DiagBOX

Job description

MSX International in Italy is seeking an Automotive Technical Delegate / Flying Doctor to join our field-based support network. You will diagnose and resolve complex electrical and drivability faults, support dealerships and repairers on-site and remotely, and deliver first-time-right repairs across fleets.

Using wiTECH and DiagBOX, you will read wiring diagrams, produce clear technical reports, and coach technicians while feeding insights into continuous improvement.