Luxury Retail Store Manager – Lead Elite Client Experience

LVMH; Milano; In loco; EUR 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus per policy

Lunch tickets

Ambassador program

Descrizione del lavoro

RIMOWA is seeking a Store Manager for our Milan La Rinascente department store. You will lead and coach the sales team, drive exceptional service, recruit and develop staff, and analyse performance metrics to improve results.

You will promote brand standards, train on product knowledge and clienteling, and ensure a premium luxury experience for every client. The role is based on-site in Milan with local market compensation and benefits.

Competenze

• Minimum 5+ years of sales and management experience in a luxury retail environment.
• Exceptional interpersonal skills.
• Strong leadership with clear communication across levels within the organization and with customers.

Mansioni

• Manage, coach, supervise, and motivate the team on the sales floor.
• Recruit, train, and develop team members to uphold excellence across retail activities.
• Analyse weekly and monthly performance metrics and report findings clearly.
• Maximize staff sales through product knowledge education and clienteling.

Conoscenze

Interpersonal skills

Leadership

Client service

Communication

Team motivation

Descrizione del lavoro

RIMOWA is seeking a Store Manager for our Milan La Rinascente department store. You will lead and coach the sales team, drive exceptional service, recruit and develop staff, and analyse performance metrics to improve results.

You will promote brand standards, train on product knowledge and clienteling, and ensure a premium luxury experience for every client. The role is based on-site in Milan with local market compensation and benefits.