Luxury Retail Department Manager

BoF Careers; Milano; On-site; EUR 42,000 - 56,000; Full time

Job summary

Ralph Lauren Corporation is seeking a dynamic store leader in Milano, Italy. The role focuses on driving sales and profitability while delivering exceptional customer service and maintaining the RL brand standards.

You will manage and energize the team, implement training, and ensure visual merchandising aligns with brand guidelines. The candidate should excel in a fast-paced environment, demonstrate strong communication, and actively coach staff to achieve outstanding results, with a commitment

Qualifications

• Experience in fast-paced retail environment with leadership responsibilities.
• Ability to drive sales targets and profitability through a store team.
• Strong customer service and coaching capabilities.
• Proven ability to plan, organize and manage multiple priorities.

Responsibilities

• Exceed sales and profitability targets through effective leadership and delivery of key metrics.
• Deploy resources to match skills and customer requirements while maintaining store standards.
• Lead by example to deliver RL Selling Culture and Brilliant Briefings.
• Ensure brand presentation and visual standards are consistently executed.

Skills

Sales skills

Team leadership

Customer focus

Organization & planning

Change management

Communication skills

English language

MS Office

Autonomy

Tools

MS Office

Job description

Ralph Lauren Corporation is seeking a dynamic store leader in Milano, Italy. The role focuses on driving sales and profitability while delivering exceptional customer service and maintaining the RL brand standards.

You will manage and energize the team, implement training, and ensure visual merchandising aligns with brand guidelines. The candidate should excel in a fast-paced environment, demonstrate strong communication, and actively coach staff to achieve outstanding results, with a commitment