Store Manager (m/f/d) - Milan La Rinascente

LVMH; Milano; In loco; EUR 45.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Annual bonus per policy

Lunch tickets

Ambassador program

Descrizione del lavoro

RIMOWA is seeking a Store Manager for our Milan La Rinascente department store. You will lead and coach the sales team, drive exceptional service, recruit and develop staff, and analyse performance metrics to improve results.

You will promote brand standards, train on product knowledge and clienteling, and ensure a premium luxury experience for every client. The role is based on-site in Milan with local market compensation and benefits.

Competenze

• Minimum 5+ years of sales and management experience in a luxury retail environment.
• Exceptional interpersonal skills.
• Strong leadership with clear communication across levels within the organization and with customers.

Mansioni

• Manage, coach, supervise, and motivate the team on the sales floor.
• Recruit, train, and develop team members to uphold excellence across retail activities.
• Analyse weekly and monthly performance metrics and report findings clearly.
• Maximize staff sales through product knowledge education and clienteling.

Conoscenze

Interpersonal skills

Leadership

Client service

Communication

Team motivation

Descrizione del lavoro

Welcome to RIMOWA, the brand redefining travel since 1898. For more than 125 years, the German Maison has been creating thoughtful mobility tools for discerning travellers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand’s century-old heritage, craftsmanship and its commitment to innovation. At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime.

Join us to begin yours!

We are currently looking for our next Store Manager for our department store in Milan La Rinascente!

Job responsibilities

YOUR MISSION

• Manage, coach, supervise, and motivate the team on the sales floor. Lead by example and uphold RIMOWA's sales and service model at all times.
• Recruit, train, and develop team members, fostering a culture of excellence across all retail activities.
• Analyse weekly and monthly performance metrics and communicate reports clearly.
• Maximize staff sales performance through product knowledge education, coaching on selling and clienteling skills, and regular reviews of individual transaction statistics. Implement RIMOWA standards and training programs.
• Assist Client Advisors in reaching their individual targets by monitoring the suggestive selling process and providing timely feedback and direction.
• Support and embody RIMOWA's values and competencies, ensuring that all strategies, policies, and a respectful sales environment are consistently maintained by every team member.
• Deliver an outstanding sales and service experience to all clients.
• Maintain store tidiness and ensure the proper execution of Visual Merchandising and new product launch displays.

Profile

YOUR EXPERIENCE AND SKILLS

• Minimum 5+ years of sales and management experience in a luxury retail environment, ideally.
• Exceptional interpersonal skills
• Passion for retail and client service
• Strong leadership qualities and the ability to communicate effectively with all levels within the organization and our customer base.

Additional information

For new joiners in this role in Italy, the initial annual gross salary is EUR 50.000 . This salary has been determined on the basis of objective and gender-neutral criteria and corresponds to the compensation normally granted for this position at the time of publication of this job posting. Actual compensation may vary depending on factors such as your unique combination of experience and skills, seniority, and current organizational needs.

In addition to the benefits provided by law, further benefits may be granted in accordance with current company policies :

• Eligibility for an annual bonus as per company policy
• Lunch tickets
• Eligible for the Ambassador program as per company policy

The benefits list is not exhaustive.

The employment relationship will be governed by the provisions of the applicable national collective bargaining agreement for the Commerce and Tertiary Sector (CCNL Terziario Commercio) as applied by RIMOWA in Italy.

At RIMOWA and within the LVMH Group, we never stand still. The diverse positions that contribute to our shared success offer a wide range of development opportunities. RIMOWA is home to your ambitions and visions for the future.

Get to know us in advance on Instagram and Twitter: @RIMOWA or on www.rimowa.com.

It is not only the ambition to craft exceptional luggage but also the courage to question the status quo that lies at the heart of everything RIMOWA does. Since its founding by Paul Morszeck in 1898, RIMOWA has cultivated the pioneering spirit that is evident in every suitcase built. Inheriting his father's visionary approach, it was Richard Morszeck who – inspired by the early days of aviation – discovered grooved aluminium as the ideal lightweight material for RIMOWA suitcases. A design classic was born. With the same ingenuity and courage as his father and grandfather, third generation owner Dieter Morszeck paved the way for RIMOWA's global success. Thanks to his focus on state-of-the-art technology, uncompromising quality and timeless design, RIMOWA suitcases have become the global companion of choice for a sophisticated clientele. Today, with 3,000 employees worldwide, RIMOWA continues to combine craftmanship with precision technology and a commitment to courageous innovation, staying true to its heritage in today’s ever-changing world.

Crafting Dreams Starts With Yours

At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.