Luxury Retail Ops Intern - Learn, Analyze & Optimize

Ermenegildo Zegna Holditalia S.p.A; Lombardia; On-site; EUR 7,800 - 10,000; Full time

Benefits offered by this job

Monthly stipend €800

Meal vouchers

Learning and development opportunities

Collaborative working environment

Job summary

Ermenegildo Zegna Holditalia S.p.A in Lombardy is seeking a Retail Operations Intern to support the boutique and outlet network, gaining hands-on exposure to store operations, stock management, and sales processes in a luxury environment. Qualifications include a degree in Business Administration or related field, strong organizational and analytical skills, and proficiency in Excel.

Fluent Italian and English are preferred.

Qualifications

• Pursuing or completed degree in Business Administration, Management, Economics or related field.
• Interest in retail operations and understanding of store processes.
• Excellent organizational and planning skills with ability to manage multiple priorities and deadlines.
• Analytical mindset with attention to detail and comfort working with data and reports.
• Collaborative, proactive, and eager to learn with a practical problem-solving approach.
• Strong knowledge of Microsoft Excel and general Microsoft Office suite.
• Fluent in Italian and English; additional European languages are a plus.

Responsibilities

• Monitor adherence to corporate guidelines, policies and procedures across the retail network.
• Observe daily store operations and identify inefficiencies, supporting solutions to improve processes.
• Coordinate in-store services and resources (supplies, uniforms, fragrances, etc.).
• Assist in implementing and communicating new tools, processes and initiatives.
• Prepare and update weekly/monthly reports, scorecards and KPIs for performance insights.
• Help coordinate seasonal openings and peak trading periods to ensure readiness.

Skills

Data analysis

Organizational skills

Team collaboration

Education

Bachelor's degree in Business Administration or related field

Tools

Excel

Microsoft Office

Job description

Ermenegildo Zegna Holditalia S.p.A in Lombardy is seeking a Retail Operations Intern to support the boutique and outlet network, gaining hands-on exposure to store operations, stock management, and sales processes in a luxury environment. Qualifications include a degree in Business Administration or related field, strong organizational and analytical skills, and proficiency in Excel.

Fluent Italian and English are preferred.