Luxury Retail Operations Specialist

Ermenegildo Zegna Holditalia S.p.A; Milano; On-site; EUR 26,000 - 33,000; Full time

Benefits offered by this job

Meal vouchers

Learning & development

Inclusive workplace

Job summary

Ermenegildo Zegna Holditalia S.p.A is seeking a Retail Operations Specialist to drive operational excellence across our Boutique and Outlet network in Italy. You will monitor store operations, optimize stock and implement new tools across the network.

You bring at least one year in retail operations, strong organizational and analytical skills, and fluent Italian and English. The role offers a base salary and meal vouchers within a collaborative luxury retail environment.

Qualifications

• At least 1 year of experience in a similar role in retail operations or a related field.
• Understanding of retail processes and store operations.
• Excellent organizational and planning skills with the ability to manage multiple priorities and deadlines.

Responsibilities

• Monitor daily store operations and identify inefficiencies.
• Support stock management, store supplies and in-store services.
• Assist in implementing new tools, processes and initiatives across the store network.
• Prepare weekly/monthly reports and scorecards to track retail performance.

Skills

Retail operations

Organizational skills

Analytical thinking

Communication skills

Team collaboration

Bilingual Italian/English

Job description

Ermenegildo Zegna Holditalia S.p.A is seeking a Retail Operations Specialist to drive operational excellence across our Boutique and Outlet network in Italy. You will monitor store operations, optimize stock and implement new tools across the network.

You bring at least one year in retail operations, strong organizational and analytical skills, and fluent Italian and English. The role offers a base salary and meal vouchers within a collaborative luxury retail environment.