Retail Operations Intern

Ermenegildo Zegna Holditalia S.p.A; Milano; Vor Ort; EUR 7.600 - 10.000; Teilzeit

Benefits dieser Stelle

Monthly stipend €800

Meal vouchers

Zusammenfassung

Ermenegildo Zegna Holditalia S.p.A is seeking a Retail Operations Intern in Milano to support the Retail Operations team across the Boutique and Outlet network. You will gain hands-on exposure to daily store operations, stock management and sales processes while contributing to operational excellence.

The role requires a degree or current studies in Business Administration or related field, with strong organizational and analytical skills; fluency in Italian and English is preferred.

Qualifikationen

• Degree or ongoing studies inBusiness Administration, Management, Economics or related field.
• Interest in retail operations and understanding of store processes.
• Strong organizational skills and ability to manage multiple priorities and deadlines.
• Good analytical skills with data and reports.

Aufgaben

• Monitor and ensure adherence to corporate guidelines across the retail network.
• Assist in daily store operations and identify inefficiencies; support improvements.
• Coordinate in-store services and resources (supplies, uniforms, fragrances).
• Assist in implementing new tools and initiatives across stores.
• Prepare weekly/monthly reports and indicators; support data analysis.
• Support seasonal openings and peak trading period preparations.

Kenntnisse

Excel

Data analysis

Organizational skills

Fluent Italian & English

Ausbildung

Business Administration / Management degree (or student)

Tools

Excel

Jobbeschreibung

ABOUT ZEGNAThe global leader in luxury menswear, ZEGNA was founded in the Italian Alps in 1910. Part of the Ermenegildo Zegna Group, the brand remains true to the values of its visionary Founder, Ermenegildo Zegna, who believed in creating world-class fabrics in harmony with both nature and local communities - a philosophy embodied by Oasi Zegna, the home of our values. The inspiration behind the brand’s values, Oasi Zegna, continues to guide everything we do at ZEGNA - from supporting our people to fostering a culture of growth, where craftsmanship and innovation are core elements of our learning processes and long-term growth strategy.YOUR MISSION IN THIS ROLEAs a Retail Operations Intern, you will support the Retail Operations team in ensuring operational excellence across our Boutique and Outlet network, contributing to the consistent implementation of Zegna’s guidelines, policies and procedures. During the internship, you will have the opportunity to gain first-hand exposure to the daily operations of a luxury boutique, developing a practical understanding of its sales processes, stock management and overall store operations.More specifically, you will:Support the monitoring of corporate guidelines, policies and procedures across the retail network, helping ensure their consistent application and compliance with internal standards.Assist in monitoring daily store operations, identifying potential inefficiencies and supporting the development of solutions to improve operational effectiveness and store processes.Support the management and coordination of in-store services and resources, including store supplies, uniforms, fragrances and other operational requirements.Assist in the implementation and communication of new operational tools, processes and initiatives, supporting their adoption across the store network.Prepare and update weekly and monthly reports, scorecards and operational performance indicators, supporting data analysis and the identification of improvement opportunities.Support the coordination of operational activities related to seasonal openings and peak trading periods, helping ensure stores and resources are adequately prepared.WHO YOU AREYou have a degree or are currently pursuing studies in Business Administration, Management, Economics or a related field.You have a strong interest in retail operations and an understanding of store processes.You demonstrate excellent organizational and planning skills, with the ability to manage multiple priorities and deadlines.You have good analytical skills, attention to detail and confidence in working with data and reports.You are a collaborative team player, proactive and eager to learn, with a pragmatic approach to problem-solving.You have good knowledge of Microsoft Office, particularly Excel.You communicate fluently in Italian and English; additional European languages are considered a plus.WHAT WE OFFERThe internship provides a monthly expense reimbursement of €800;Meal vouchers;Ongoing learning and development opportunities to support your professional growth within luxury retail;A collaborative and people-focused working environment;JOINING ZEGNAJoining us means stepping into a world of excellence, where the uniqueness of our authenticity is rooted in the talents of our people, who together contribute to weaving a story of innovation and craftsmanship. You will become part of an ongoing journey of development, uncovering your talents while contributing to a proud legacy and a vibrant tomorrow.We are committed to fostering an inclusive and diverse workplace and are proud to be an equal opportunity employer. We welcome applications from all individuals regardless of gender, age, nationality, ethnicity, sexual orientation, disability, or any other personal characteristic.