Luxury Retail Operations Pro

Missoni; Lombardia; On-site; EUR 42,000 - 65,000; Full time

Job summary

Missoni is seeking a Retail Operations Specialist to support the daily operations of its luxury retail network, ensuring excellence and consistency across stores. The role collaborates with Retail, Merchandising, Supply Chain and other corporate functions to optimize store processes and deliver an outstanding client experience.

The ideal candidate is detail-oriented, analytical, and passionate about luxury retail, with 2–4 years in similar roles and strong Excel/ERP proficiency.

Qualifications

• 2–4 years of experience in Retail Operations, Store Operations or similar role.
• Strong analytical skills and attention to detail.
• Excellent organizational and problem-solving abilities.
• Proactive mindset with ability to manage multiple priorities.
• Availability to travel occasionally.
• Advanced knowledge of Microsoft Excel and Microsoft Office; experience with ERP and retail systems is a plus.

Responsibilities

• Support day-to-day operations of the retail network, ensuring compliance with standards and procedures.
• Monitor store performance through operational KPIs and prepare reports and analyses.
• Coordinate retail operational activities with timely execution of initiatives and projects.
• Collaborate with cross-functional teams to improve processes and store efficiency.
• Support inventory management, stock accuracy, and best practices.
• Assist with implementation of new operational procedures, tools and retail systems.
• Provide operational support for store openings, relocations and refurbishment projects.
• Manage and update operational documentation, guidelines and manuals.
• Act as a point of contact for stores, providing timely support on operational matters.
• Identify areas for process improvement and contribute to implementing solutions.

Skills

Retail operations

Analytical skills

Excel

Office suite

Tools

ERP systems

Job description

Missoni is seeking a Retail Operations Specialist to support the daily operations of its luxury retail network, ensuring excellence and consistency across stores. The role collaborates with Retail, Merchandising, Supply Chain and other corporate functions to optimize store processes and deliver an outstanding client experience.

The ideal candidate is detail-oriented, analytical, and passionate about luxury retail, with 2–4 years in similar roles and strong Excel/ERP proficiency.