Sales Associate Verona

Missoni; Verona; On-site; EUR 28,000 - 32,000; Full time

Job summary

Missoni Boutique Verona is seeking a motivated Sales Associate to join our luxury team. You will welcome clients, provide expert product guidance, and deliver the Missoni selling ceremony with a high level of service.

The role emphasizes relationship-building, passion for fashion, and maintaining exceptional boutique standards. Your experience in fashion retail, fluency in Italian and English, and ability to multitask in a fast-paced environment will drive clienteling and sales success while

Qualifications

• 3+ years in Sales Associate role within fashion, luxury or premium retail.
• Fluent in Italian and English; additional languages a plus.
• Strong clienteling mindset and passion for fashion and customer experience.

Responsibilities

• Represent Missoni as a Brand Ambassador with pride and a premium customer approach.
• Welcome and engage customers, delivering a warm and personalized shopping experience.
• Understand customer needs and provide attentive, knowledgeable advice throughout the sales journey.
• Build and nurture long-term relationships based on trust and empathy.
• Maintain in-depth knowledge of Missoni collections and heritage for inspiring recommendations.
• Handle customer requests and complaints professionally, ensuring quick, satisfactory solutions.

Skills

Brand ambassador

Customer service

Sales techniques

Clienteling

Product knowledge

Visual merchandising

Cash handling

Teamwork

Interpersonal communication

Italian language

English language

Tools

POS system

Job description

It’s the right period to join the Missoni Family as we go through a rapid period of growth.

We are currently seeking a motivated and passionate Sales Associate to join our Missoni Boutique in Verona.

Tied to the aesthetic innovation and technical invention that have always changed the identity of knitwear, Missoni is one of the best known, loved and recognized brands, and today is one of the best representatives of Italian fashion and design excellence around the world.

Missoni is always looking for talented, enthusiastic individuals with a great passion for fashion who would love being part of a creative, fast-growing and dynamic working environment. If you recognize yourself in this description and are thrilled to be a member of the Missoni Family, you are the right candidate for us!

Brand Ambassador & Customer Service

• Represent Missoni as a true Brand Ambassador, demonstrating pride, passion and affinity for the Brand through a positive attitude, professional appearance and excellent customer approach
• Welcome and engage customers, creating a warm, genuine and personalized shopping experience
• Understand customers’ needs and expectations, providing attentive and knowledgeable advice throughout the sales journey
• Build and nurture long-term relationships with customers based on trust, care and empathy
• Develop and maintain a strong understanding of Missoni collections, products, craftsmanship and brand heritage in order to provide accurate and inspiring product recommendations
• Handle customer requests and complaints professionally, ensuring timely and effective solutions and a high level of customer satisfaction

Main Responsibilities

• Achieve and exceed individual and store sales targets through effective selling techniques, clienteling and customer relationship management
• Proactively develop the client book, identifying opportunities to attract new customers and strengthen relationships with existing clients
• Deliver the Missoni Selling Ceremony consistently, in line with Company Values and standards
• Contribute to the achievement of store objectives by working collaboratively with the team
• Maintain high visual merchandising standards, ensuring the boutique is always presented according to Missoni guidelines
• Ensure the correct organization, replenishment and maintenance of products within the sales floor and stockroom
• Accurately process all transactions, including the operation of the cash register
• Work within established Company guidelines, procedures, policies and standards
• Support daily boutique operations and contribute to creating an impeccable store environment

Please note that although we have tried to give you an indication of your responsibilities, this is not an exhaustive list of your duties and you may be required to carry out tasks that are not included in this job description.

You Are

• Minimum 3+ years of experiencein a Sales Associate role within fashion, luxury or premium retail
• Passionate about fashion, luxury and customer experience
• Lively, energetic, empathetic and proactive
• Customer-oriented, with a strong ability to build genuine and lasting relationships
• Adaptable and comfortable working in a dynamic, fast-paced environment
• A team player with excellent interpersonal and communication skills
• Strong attention to detail and excellent organizational skills, with the ability to multitask and prioritize
• Sales-driven, with a proactive approach and a strong orientation towards achieving results
• Fluent in Italian and English; knowledge of additional foreign languages is considered a plus
• Previous experience in luxury/premium retail and an established clienteling mindset are considered a plus

Missoni is an equal opportunity employer and we are proud to hire and develop talented people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they in line with requirements of the role under consideration. These decisions are made without regard to age, sexual orientation, gender identity, race, color, creed, religion, ethnicity, nationality, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.