Luxury Groups Sales & Events Manager

Mandarin Oriental; Lombardia; Presencial; EUR 40.000 - 45.000; Jornada completa

Descripción de la vacante

Mandarin Oriental, Milan is seeking a Groups Sales & Events Manager to lead groups and events sales and operations within the Events Department. The role reports to the Hotel Manager and focuses on delivering legendary service for luxury events in a top Milan location.

The ideal candidate will have 5+ years in groups/events/catering, fluency in English and Italian, and the ability to manage multiple priorities with a collaborative leadership style.

Formación

• Must have 5+ years of experience in groups, events, catering and conference services management or as an event manager.
• Luxury hotel experience strongly preferred; Milan F&B knowledge advantageous.

Responsabilidades

• Support the Events team in driving group bookings and events.
• Conduct site visits and ensure luxury service standards.
• Maintain client communications and tailor offers with a sales approach.
• Prepare Banquet Event Orders, group resumes and business correspondence.
• Coordinate with departments to ensure smooth execution of events.
• Manage approvals, permits and insurance requirements for events.
• Develop sales training material based on performance metrics.

Conocimientos

Fluent English

Fluent Italian

Multi-tasking

Team leadership

Descripción del empleo

Mandarin Oriental, Milan is seeking a Groups Sales & Events Manager to lead groups and events sales and operations within the Events Department. The role reports to the Hotel Manager and focuses on delivering legendary service for luxury events in a top Milan location.

The ideal candidate will have 5+ years in groups/events/catering, fluency in English and Italian, and the ability to manage multiple priorities with a collaborative leadership style.