Group & Events Sales Lead (Maternity Cover)

The Luxury Collection; Lombardia; Sur place; EUR 30 000 - 35 000; Plein temps

Résumé du poste

The Luxury Collection Hotels & Resorts in Milan seeks a Group & Events Sales Manager to generate and manage group accommodation, meetings, conferences, social events, and incentives, driving revenue while delivering exceptional client experiences from inquiry through event execution.

You will build a robust pipeline, lead site inspections and proposals, and coordinate with internal teams to ensure seamless event delivery, while cultivating relationships with corporate accounts, agencies, and

Qualifications

• Bachelor's degree in Hospitality Management, Business Administration, Marketing, or a related field.
• Relevant hospitality or event management certifications are advantageous.
• Minimum 3–5 years of experience in group sales, events sales, hotel sales, or hospitality business development.
• Experience within luxury or upscale hotels preferred.
• Proven success in managing group bookings, conferences, meetings, incentives, and special events.
• Experience with Marriott International systems and sales processes is a plus.

Responsabilités

• Actively solicit and secure new group and events business across corporate, association, luxury, entertainment, fashion, and social segments.
• Generate leads through prospecting, networking, industry events, and strategic partnerships.
• Conduct site inspections, client presentations, and hotel tours.
• Develop and maintain a strong pipeline of qualified opportunities.
• Attend trade fairs, sales missions, and client networking events to promote the hotel.
• Respond promptly and professionally to requests for proposals (RFPs).
• Prepare customized proposals, contracts, and pricing solutions.
• Negotiate terms and conditions while optimizing profitability.
• Manage the full sales process from inquiry to contract signature.
• Coordinate with internal stakeholders to ensure seamless event delivery.
• Build long-term relationships with key corporate accounts, agencies, meeting planners, and DMCs.
• Maintain regular contact with existing clients to drive repeat business.
• Conduct business reviews and identify opportunities for account growth.
• Ensure high levels of customer satisfaction and loyalty.
• Achieve revenue goals for group rooms, meeting space, catering, and ancillary services.
• Work closely with Revenue Management to optimize pricing and inventory strategies.
• Monitor business pace, demand trends, and competitor activity.
• Forecast group and event business accurately and provide regular sales reports.
• Partner with Event Management and Operations teams during event handovers.
• Ensure all client requirements are communicated clearly and effectively.
• Participate in pre-event planning meetings and post-event evaluations.
• Support VIP events and high-profile client engagements when required.
• Applies the principles of strategic account management and team-based selling.
• Performs other duties, as assigned, to meet business needs.

Connaissances

Group sales

Events sales

Account management

Negotiation

Sales pipeline management

Relationship building

Formation

Bachelor's degree in Hospitality Management, Business Administration, Marketing, or related field

Outils

Marriott International systems

Description du poste

The Luxury Collection Hotels & Resorts in Milan seeks a Group & Events Sales Manager to generate and manage group accommodation, meetings, conferences, social events, and incentives, driving revenue while delivering exceptional client experiences from inquiry through event execution.

You will build a robust pipeline, lead site inspections and proposals, and coordinate with internal teams to ensure seamless event delivery, while cultivating relationships with corporate accounts, agencies, and