Head Maitre d'Hotel – Luxury Dining & VIP Service

Mandarin Oriental Hotel Group Limited; Milano; On-site; EUR 33,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Meals available at Employee Restaurant

Complimentary dry cleaning for uniform

Job summary

Mandarin Oriental, Milan is seeking a Maitre d’Hotel to lead the Seta restaurant team. Based in Milan, you will supervise service, coordinate daily activities, and uphold MO's Legendary Quality Experiences with a focus on exceptional guest satisfaction.

The role requires a minimum of 5 years in a luxury establishment, strong F&B knowledge, and fluency in the local language and English; French or Spanish is a plus. Competitive salary and development opportunities are offered.

Qualifications

• Minimum 5 years experience in a luxury establishment.
• Reading, writing and oral proficiency in the local language and English.
• French or Spanish language skills preferred.

Responsibilities

• Supervise service in the Seta restaurant and coordinate daily restaurant activities.
• Maintain the highest standard of service as established by the hotel.
• Attend mandatory training sessions and staff meetings.
• Monitor and manage guest reservations, seating and orders per MO standards.
• Ensure cleanliness, hygiene and safety standards in the dining area.

Skills

Local language proficiency

English proficiency

French/Spanish (preferred)

Job description

Mandarin Oriental, Milan is seeking a Maitre d’Hotel to lead the Seta restaurant team. Based in Milan, you will supervise service, coordinate daily activities, and uphold MO's Legendary Quality Experiences with a focus on exceptional guest satisfaction.

The role requires a minimum of 5 years in a luxury establishment, strong F&B knowledge, and fluency in the local language and English; French or Spanish is a plus. Competitive salary and development opportunities are offered.