Luxury Client Advisor – Florence Boutique

Richemont (Cartier/Van Cleef); Reggello; On-site; EUR 30,000 - 31,000; Full time

Benefits offered by this job

Commission scheme

Meal vouchers

Job summary

Montblanc boutique in Leccio seeks a distinguished Client Advisor to drive daily sales, deliver exceptional service, and guide product selections for a high-end clientele. You will manage payments, inventory receipts, and nurture relationships with local clients in the Florence area, using CRM tools to personalize experiences.

Ideal candidates bring luxury retail experience, fluency in Italian and English, and a network in Florence's luxury market. Knowledge of Spanish/Portuguese is a plus.

Qualifications

• Proven experience in luxury retail.
• Exceptional fluency in Italian and English.
• Knowledge of Florence area and local client preferences.
• Established network of local clients in Florence luxury scene.
• Affinity for digital technologies and CRM applications.

Responsibilities

• Drive sales performance and achieve boutique targets.
• Provide expert advice and guide product selection.
• Handle payment processing accurately.
• Record and manage inventory deliveries meticulously.
• Cultivate relationships with local clients and leverage market insights.
• Utilize CRM tools to enhance client engagement.

Skills

Luxury retail

Italian fluency

English fluency

Spanish/Portuguese desirable

Local Florence knowledge

Tools

CRM software

Job description

Montblanc boutique in Leccio seeks a distinguished Client Advisor to drive daily sales, deliver exceptional service, and guide product selections for a high-end clientele. You will manage payments, inventory receipts, and nurture relationships with local clients in the Florence area, using CRM tools to personalize experiences.

Ideal candidates bring luxury retail experience, fluency in Italian and English, and a network in Florence's luxury market. Knowledge of Spanish/Portuguese is a plus.