Luxury Boutique Client Advisor — Sales & Brand Experience

IT05 Richemont Italia S.p.A.; Firenze; On-site; EUR 37,000 - 40,000; Full time

Benefits offered by this job

Annual bonus plan

Meal vouchers (8 EUR)

Internal mobility opportunities

Job summary

Panerai in Florence is seeking a Senior Client Advisor to drive boutique performance with autonomy. You will deliver a premium client experience through in-depth product knowledge, listening skills, and brand passion, while expanding a loyal client network.

Responsibilities include executing the selling ceremony, seizing growth opportunities, following up with clients, and supporting after-sales services. The role emphasizes digital engagement and event activation within the market.

Qualifications

• Proven sales track record with high level of autonomy.
• Excellent listening and product knowledge to create unforgettable client experiences.
• Strong networking to build a base of high potential clients.

Responsibilities

• Master the Panerai Selling Ceremony to deliver a premium client journey.
• Demonstrate a sales mindset and identify opportunities to grow business.
• Provide tailor-made follow-up for clients and prospects with high-quality service.
• Support after-sales clients with effective solutions following Maison procedures.
• Act as brand ambassador and build a network of key clients.

Skills

Sales experience

Client relationship

Brand ambassador

Digital skills

Job description

Panerai in Florence is seeking a Senior Client Advisor to drive boutique performance with autonomy. You will deliver a premium client experience through in-depth product knowledge, listening skills, and brand passion, while expanding a loyal client network.

Responsibilities include executing the selling ceremony, seizing growth opportunities, following up with clients, and supporting after-sales services. The role emphasizes digital engagement and event activation within the market.