Luxury Banquet Server – Fine-Dining Experience

Four Seasons; Napoli; Presencial; EUR 22.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical benefits

Dental benefits

Vision benefits

401K with employer match

Paid Time Off

Descripción de la vacante

Four Seasons Naples Beach Club in Southwest Florida seeks a skilled server to deliver exceptional dining experiences at a luxury resort. You will provide expert knowledge of food and beverages, create memorable moments, and ensure guest satisfaction from start to finish.

The role requires 2+ years in luxury serving, familiarity with Micros POS, and a guest-focused mindset. You will greet guests, take accurate orders, upsell thoughtfully, and work in a fast-paced, high-energy environment.

Formación

• 2+ years of serving experience in luxury hotel or high-end restaurant.
• Working knowledge of Micros POS system.
• Strong interpersonal and personal presentation skills.
• Guest-focused mentality and understanding the importance of guest's preferences.
• Strong problem-solving, decision-making and conflict resolution skills.
• Confident, outgoing personality with a can-do approach to any request.

Responsabilidades

• Create a wonderful dining experience by connecting with guests and maintaining an exceptional knowledge of food, wine, spirits, and mixed drinks, and information about menu items and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sale system; check completed orders with the guest's original order; anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Responsible for delivering and clearing guest food as well as assisting with any guest needs throughout service in a timely manner.
• Upsell patrons on higher priced wine and food items to achieve the sales goals of the department.
• Responsible for accurately closing guest checks and processing cash and credit card payments.
• Provide quick and efficient service, while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service.
• Follow all health and safety regulations, restaurant standards, and daily side work.
• Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.

Conocimientos

Serving experience

Micros POS

Interpersonal skills

Guest-focused mentality

Problem-solving

Outgoing personality

Herramientas

Micros POS

Descripción del empleo

Four Seasons Naples Beach Club in Southwest Florida seeks a skilled server to deliver exceptional dining experiences at a luxury resort. You will provide expert knowledge of food and beverages, create memorable moments, and ensure guest satisfaction from start to finish.

The role requires 2+ years in luxury serving, familiarity with Micros POS, and a guest-focused mindset. You will greet guests, take accurate orders, upsell thoughtfully, and work in a fast-paced, high-energy environment.