Seasonal Fine-Dining Server at Luxury Resort

Four Seasons; Napoli; On-site; EUR 36,000 - 53,000; Full time

Benefits offered by this job

Competitive wages

Benefits package

Job summary

Four Seasons Naples is seeking a skilled server to deliver exceptional dining experiences in a luxury hotel setting. You will apply your knowledge of food, wine, spirits, and menu preparation to guest satisfaction from start to finish.

With 2+ years of serving experience in a luxury environment, you will communicate orders, upsell premium selections, and ensure accurate checks while following Four Seasons standards and local regulations.

Qualifications

• 2+ years of serving experience in a luxury hotel and/or high-end restaurant environment.
• Working knowledge of Micros POS system is preferred.
• Strong interpersonal and personal presentation skills are required.
• Guest-focused mentality and understanding the importance of guest's preferences.
• Strong problem-solving, decision-making and conflict resolution skills.
• The ideal candidate will have a confident, outgoing personality and a can-do approach to any request.
• Position requires continuous standing for 8 or more hours a day and requires the ability to lift up to 50lbs.
• Fluency in English is required for this location and this job requires applicants to have current work authorization in the United States.

Responsibilities

• Create a wonderful dining experience by connecting with guests and maintaining an exceptional knowledge of food, wine, spirits, and mixed drinks, and information about menu items and preparation methods.
• Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sale system; check completed orders with the guest's original order; anticipate guest needs, ascertain satisfaction, and offer suggestions.
• Responsible for delivering and clearing guest food as well as assisting with any guest needs throughout service in a timely manner.
• Upsell patrons on higher priced wine and food items to achieve the sales goals of the department.
• Responsible for accurately closing guest checks and processing cash and credit card payments.
• Provide quick and efficient service, while following state and city alcohol laws and adhering to Four Seasons standards of service and sequence of service.
• Follow all health and safety regulations, restaurant standards, and daily side work.
• Be present and ensure that professional, courteous, and efficient guest service is offered, where each guest is greeted promptly and courteously with eye contact and a smile.
• And More!

Skills

Serving experience

Interpersonal skills

Guest-focused

Problem solving

Communication

English fluency

Tools

Micros POS

Job description

Four Seasons Naples is seeking a skilled server to deliver exceptional dining experiences in a luxury hotel setting. You will apply your knowledge of food, wine, spirits, and menu preparation to guest satisfaction from start to finish.

With 2+ years of serving experience in a luxury environment, you will communicate orders, upsell premium selections, and ensure accurate checks while following Four Seasons standards and local regulations.