Lead Beauty Specialist

LVMH; Lombardia; Remote; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Free beauty product gifts

Discounts on Sephora and LVMH products

Annual events / conventions

Job summary

Sephora Milano Flagship is seeking a Specialist to actively lead floor operations across makeup, skincare, fragrance, and Sephora Collection. You will bridge Store Manager and Beauty Advisor teams, contribute to commercial and HR strategies, and drive KPI-based results.

The role emphasizes team leadership, agility, and a collaborative spirit, with a focus on delivering exceptional customer experiences and maintaining stock and merchandising standards.

Qualifications

• Minimum of 3-4 years of experience in similar roles (Assistant Store Manager, Team Leader, Supervisor, Key Holder).
• Knowledge of key commerce KPIs, and confidence in budget management, analysis, and daily reporting.
• Demonstrated ability to manage a team, guiding them toward objectives and fostering a positive and collaborative team spirit.
• Dynamism, flexibility, and resilience.

Responsibilities

• Manage your floor comprehensively, encompassing one or more of the four key product categories in our stores (makeup, skincare, fragrance, Sephora Collection).
• Facilitate communication between the Store Manager and the Beauty Advisor team.
• Support Managers in daily activities, actively contributing to the development of the store's commercial and HR strategy.
• Monitor and analyze team KPIs, motivating the team to achieve results.
• Coordinate commercial and organizational activities (promotions, events, new product launches, CRM campaigns, etc.).
• Manage the stockroom, maintaining optimal stock levels in accordance with product replenishment cycles and merchandising strategies.
• Implement company procedures (regulations, safety procedures) and commercial policies (pricing, promotions, communication) established by central departments.
• Train new hires and guide them through their growth and development path in collaboration with Managers.
• Interact trustfully & openly with diverse groups of people, building relationships within and beyond the organization. Work collectively, highlighting wins, celebrating and crediting the team and individuals for successes.

Skills

Leadership

Budget management

KPI analysis

Team coordination

Job description

Sephora Milano Flagship is seeking a Specialist to actively lead floor operations across makeup, skincare, fragrance, and Sephora Collection. You will bridge Store Manager and Beauty Advisor teams, contribute to commercial and HR strategies, and drive KPI-based results.

The role emphasizes team leadership, agility, and a collaborative spirit, with a focus on delivering exceptional customer experiences and maintaining stock and merchandising standards.