Beauty Retail Store Manager – Lead & Elevate the Experience

SEPHORA; Lombardia; Vor Ort; EUR 32.000 - 40.000; Vollzeit

Benefits dieser Stelle

Meaningful welfare offers

Free beauty product gifts

Discounts on Sephora products

Zusammenfassung

Sephora Milano is seeking a Store Manager to lead day-to-day store operations, drive customer experience, and manage a diverse team. You will oversee staffing, coaching, training, and CRM-driven initiatives to meet monthly and annual targets.

You will coordinate commercial activities, budget controls, and cost optimization while ensuring adherence to HR strategy and company procedures. Join us to contribute to a vibrant beauty community.

Qualifikationen

• Proven ability to lead store operations, processes and instructions.
• Ability to analyze customer behavior KPIs and drive improvements.
• Experience in coordinating large teams and onboarding process.

Aufgaben

• Lead operational excellence in stores, ensuring high quality standards and customer experience.
• Achieve monthly and yearly targets.
• Analyze KPIs like store traffic and average transaction value.
• Plan and manage store staff (internal and external).
• Coach, mentor and develop team daily; provide feedback.
• Recruit new joiners and support onboarding.
• Coordinate promotions, events, and CRM campaigns.
• Manage store costs and budgets; propose optimization strategies.
• Oversee HR administration, payroll and cost controlling.

Kenntnisse

Store management

Team leadership

KPIs analysis

Staff recruitment

Budget management

Jobbeschreibung

Sephora Milano is seeking a Store Manager to lead day-to-day store operations, drive customer experience, and manage a diverse team. You will oversee staffing, coaching, training, and CRM-driven initiatives to meet monthly and annual targets.

You will coordinate commercial activities, budget controls, and cost optimization while ensuring adherence to HR strategy and company procedures. Join us to contribute to a vibrant beauty community.