Key Lead: Floor Supervisor & Brand Experience

Abercrombie & Fitch Spain, SL; Carugate; On-site; EUR 27,000 - 33,000; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Merchandise Discount

Opportunities for Career Advancement

Opportunity to Become a BrandAffiliate

Training and Development

Meal Tickets

Job summary

Abercrombie & Fitch Co. is hiring a Key Lead to supervise in-store operations and coach Brand Reps and Stock Associates, ensuring exceptional customer experience and on-floor performance.

This full-time role focuses on opening/closing routines, POS operation, omni-channel fulfillment, visual merchandising, and safeguarding assets while driving sales. The position requires a High School Diploma or GED, at least 1 year retail experience, and fluency in English and Italian (CEFR B2).

Qualifications

• Education- High School Diploma/ GED equivalent preferred.
• Retail experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience - No supervisory/ management experience is required.
• CEFR B2 Fluency in English & Italian, required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Responsibilities

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

CEFR B2 English

CEFR B2 Italian

Strong communication

Education

High School Diploma/GED

Job description

Abercrombie & Fitch Co. is hiring a Key Lead to supervise in-store operations and coach Brand Reps and Stock Associates, ensuring exceptional customer experience and on-floor performance.

This full-time role focuses on opening/closing routines, POS operation, omni-channel fulfillment, visual merchandising, and safeguarding assets while driving sales. The position requires a High School Diploma or GED, at least 1 year retail experience, and fluency in English and Italian (CEFR B2).