Retail Floor Lead — Elevate Customer Experience & Sales

Abercrombie & Fitch Italia SRL; Italia; On-site; EUR 26,721 - 32,660; Full time

Benefits offered by this job

Quarterly incentive bonus program

Merchandise discount

Career advancement opportunities

Training and development

Meal tickets after 90 days

Job summary

Abercrombie & Fitch Italia SRL is seeking a Key Lead to ensure a quality in-store experience while guiding Brand Reps and Stock Associates. The role involves driving store performance through customer experience and managing operational routines.

Candidates should have a high school diploma, prefer retail experience, and be fluent in English and Italian. Benefits include a starting salary of €29,691 annually and additional perks such as merchandise discounts and career advancement opportunities.

Qualifications

• CEFR B2 fluency in English and Italian is required.
• At least one year of retail experience is preferred.
• No supervisory or managerial experience required.

Responsibilities

• Perform opening and closing routines.
• Operate register / point-of-sale systems.
• Fulfill OMNI Channel orders.
• Demonstrate product knowledge and brand awareness.
• Build and maintain visual displays.

Skills

Customer focus

Interpersonal skills

Communication skills

Knowledge of fashion trends

Adaptability

Detail oriented

Education

High school diploma or G.E.D.

Job description

Abercrombie & Fitch Italia SRL is seeking a Key Lead to ensure a quality in-store experience while guiding Brand Reps and Stock Associates. The role involves driving store performance through customer experience and managing operational routines.

Candidates should have a high school diploma, prefer retail experience, and be fluent in English and Italian. Benefits include a starting salary of €29,691 annually and additional perks such as merchandise discounts and career advancement opportunities.