Junior IT Support Specialist

ContourGlobal; Milano; Ibrido; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A renewable energy producer is looking for a Junior IT Support Specialist for their Milan office. This hybrid role offers hands-on experience in a supportive environment, focusing on IT support, troubleshooting, and collaboration. Ideal candidates will have a degree in progress or recently completed in IT-related fields, familiarity with basic IT concepts, and fluency in English. This internship provides an opportunity to grow within the company while contributing to impactful IT projects.

Servizi

Competitive compensation package

Flexible working policy

Collaborative work environment

Competenze

• Basic IT support experience through university projects or personal projects.
• Familiarity with Microsoft 365 services (Outlook, Teams, OneDrive).
• Proactive attitude and willingness to learn.

Mansioni

• Providing first‑level IT support for hardware and software issues.
• Assisting end‑users with installation and troubleshooting.
• Maintaining and updating the IT asset inventory accurately.

Conoscenze

Familiarity with Windows and/or macOS

Familiarity with mobile devices (Android/iOS)

Basic understanding of networking concepts

Fluent in English

Formazione

Bachelor’s degree in progress or recently completed in Computer Science, Information Technology, or Engineering

Students from scientific or technical backgrounds

Descrizione del lavoro

ContourGlobal, a KKR company, is an established Independent Power Producer (IPP) focused on developing, acquiring, and operating electricity generation and storage assets across Europe, North and South America, with a presence in Africa and Asia. The company currently manages 5.5 GW of installed capacity across multiple technologies and asset classes, with an additional 800 MW of renewables under construction and nearly 12.6 GW under development.

ContourGlobal is accelerating the decarbonization of its portfolio and evolving into a predominantly renewable IPP, supported by long‑term contracts and innovative PPAs coupled with energy management solutions that deliver value beyond market standards. As a symbol of its ongoing transformation and growth, the company recently unveiled a new brand identity, celebrating 20 years of history and embracing The Right Power Forward as its guiding purpose.

We are looking for a Junior IT Support Specialist in Milan (Hybrid)

Job Summary:

As Junior IT Support Specialist, you will join our IT team! In this role, you will report to IT Manager Europe and will have the opportunity to build practical IT skills in a modern, fast‑growing environment. You will gain hands‑on experience while working alongside experienced team members, receiving guidance and continuous learning opportunities. During the internship, you will support day‑to‑day IT operations and assist colleagues with their technical needs, helping our teams stay productive and connected.

Join us and start your career with an internship at ContourGlobal: as an intern, you will have the chance to gain hands‑on experience and grow your skills by contributing to meaningful projects within an international environment. Apply now, create your professional network and unlock your potential!

Key Responsibilities:

You will support your team/tutor in:

• Providing first‑level IT support for basic hardware, software, and network connectivity issues.
• Assisting end‑users with the installation, configuration, and troubleshooting of devices, Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint), and Windows operating systems.
• Supporting the setup and configuration of laptops, workstations, mobile devices, and peripheral equipment.
• Collaborating with the Global Service Desk to elevate and resolve more complex IT problems.
• Maintaining and updating the IT asset inventory accurately.
• Contributing to IT documentation, user guides, and knowledge base articles to help end‑users solve common issues.
• Actively learning from resolved cases and continuously improving technical skills.
• Participating in IT projects and process improvement initiatives as needed.
• Supporting the review of the local IT budget usage.

Qualifications and Skills:

Your profile is a natural match if you have:

Education:

• Bachelor’s degree in progress or recently completed in Computer Science, Information Technology, Engineering, or other STEM‑related fields
• Alternatively, students from scientific or technical backgrounds with a strong interest in IT (e.g. Mathematics, Physics, Telecommunications)

Experience:

• University projects or lab activities related to IT, systems, or networking
• Academic coursework or exams related to IT, networking, operating systems, or similar
• Erasmus or international study experiences (a plus)
• Volunteering, student jobs, or personal projects involving basic IT support or technology use

Skills:

• Familiarity with Windows and/or macOS, even as an everyday user
• Familiarity with mobile devices (Android/iOS) and their support
• Basic understanding of networking concepts (e.g. internet connectivity, IP addresses, DNS)
• Basic understanding of networking, server, and/or Active Directory concepts
• Comfortable using common digital and collaboration tools (e.g. MS Teams, SharePoint, OneDrive, Office 365)
• Fluent in English, both written and verbal

What drives your application forward:

• Genuine interest in technology and IT, with curiosity about how systems, devices, and tools work
• Strong problem‑solving skills and attention to detail
• Proactive attitude and willingness to learn
• Clear and respectful communication skills, with a helpful and collaborative approach
• Ability to work well in a team, follow guidance, and learn from feedback
• Motivation to grow within ContourGlobal, with the understanding that this internship can be a potential pathway to a full‑time role
• Willingness to grow and adapt in a fast‑paced, international scale‑up environment

Our Values

• «We» is our greatest asset
• We respect and protect the environment
• We are doers, committed to doing things right
• We act with integrity and transparency
• We think and act like entrepreneurs

You can find here more about our Purpose, Mission and Values.

Working@CG:

• As a globally integrated team, we push boundaries, work collaboratively, and remain agile in the pursuit of excellence. With an entrepreneurial mindset, we encourage initiative and innovation.
• We foster a culture where individuals are empowered to succeed, contribute and shape the future of sustainable energy.
• Cross‑border collaboration shapes our way of working: our diverse workforce reflects the multicultural environment we embrace every day.
• We offer a competitive compensation package: we believe in meritocracy and rewarding meaningful contributions.
• We enjoy making the most of our shared spaces to foster teamwork and collaboration. At the same time, our flexible working policy allows us to prioritize results while supporting wellbeing and a healthy work‑life balance.

Interested in joining our company?

We know that skills and experience come in different forms, and we value diverse perspectives.

If you’re excited about this role but you think you still need to learn some of the required skills, we’d still love to hear from you. You are much more than your CV, so come as you are and tell us who you aspire to become! The most important skills are collaboration, respect, trustworthiness and execution. So go ahead—apply, and let’s contribute to the new energy transition together!