Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

United Talent Acquisition; Torino; In loco; EUR 13.000 - 21.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus 2000 euros

Descrizione del lavoro

United Talent Acquisition is hiring Italian-speaking professionals for customer support and content moderation roles based in Portugal. You will respond to inquiries, help with troubleshooting, ensure policy compliance, and collaborate with an international team.

The role requires Italian C1+, English B2+, and eligibility to work in Portugal; on-site in Porto or Lisbon with possible remote options within Portugal. Full-time shifts including weekends.

Competenze

• Italian fluency (C1 or higher)
• English proficiency (minimum B2)
• Strong communication and interpersonal skills
• EU citizenship or valid residence/work permit in Portugal
• Availability to work on-site in Porto

Mansioni

• Respond to inquiries via phone, email, or chat
• Assist with troubleshooting and issue resolution
• Provide accurate product and service information
• Review and evaluate user-generated content
• Enforce compliance with platform policies
• Escalate complex cases to specialized teams
• Ensure content quality, objectivity, and safety

Conoscenze

Italian language

English language

Communication

Interpersonal skills

Flexibility

Descrizione del lavoro

Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

Turin, Metropolitan City of Turin, Italy

Job Openings Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

About the job Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

URGENT HIRING WELCOME BONUS:2,000 euros(for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team.