Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

United Talent Acquisition; Catania; In loco; EUR 18.000 - 30.000; Tempo pieno

Vantaggi offerti da questo lavoro

Welcome bonus €2,000

Relocation support

Flexible shifts

Descrizione del lavoro

United Talent Acquisition in Porto or Lisbon seeks an Italian-speaking Support & Content Moderator to join our global team. You will handle customer inquiries and moderate content across international projects in a dynamic, multicultural environment.

Ideal candidates are fluent in Italian (C1+) with strong English (B2+) and excellent communication skills. EU residency or valid work permit for Portugal is required, with on-site availability in Porto.

Competenze

• Italian fluency (C1+) required.
• English proficiency (minimum B2).
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Availability to work on-site in Porto.

Mansioni

• Provide multilingual support via phone, email, or chat.
• Assist with troubleshooting and issue resolution in customer support and moderation tasks.
• Review and evaluate user-generated content for policy compliance.
• Escalate complex cases to specialized teams.
• Ensure content quality, objectivity and safety.

Conoscenze

Italian fluency

English proficiency

Communication skills

Descrizione del lavoro

Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

Catania, Metropolitan city of Catania, Italy

Job Openings Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

About the job Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

URGENT HIRING WELCOME BONUS 2,000 euros(for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team.