Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

United Talent Acquisition; Bolzano; On-site; EUR 18,000 - 28,000; Full time

Benefits offered by this job

Welcome bonus €2,000

Relocation support available

Job summary

United Talent Acquisition in Portugal is hiring Italian-speaking Support & Content Moderator roles. You will work on-site in Porto or remotely within Portugal, supporting international projects and ensuring content compliance.

The ideal candidate speaks Italian at C1+ and English at B2+. EU citizenship or valid Portugal work permit is required. Join a diverse team in a fast-paced environment and contribute to safe, engaging platforms.

Qualifications

• Italian fluency at C1 or higher.
• English proficiency at B2 or higher.
• EU citizenship or valid residence/work permit in Portugal.
• Strong communication and interpersonal skills.
• Willingness to work on-site in Porto with rotating shifts.

Responsibilities

• Provide customer support via phone, email, or chat.
• Troubleshoot issues and provide accurate information.
• Review user-generated content and enforce policies.
• Escalate complex cases to specialists and ensure content safety.

Skills

Italian language proficiency (C1+)

English proficiency (B2+)

Job description

Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

Bolzano, Autonomous Province of Bolzano - South Tyrol, Italy

Job Openings Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

About the job Join Our Portugal Team: Italian-Speaking Support & Content Moderator Role

URGENT HIRING WELCOME BONUS: 2,000 euros (for Italian market, available until July 31st)

Location: Porto or Lisbon, Portugal (on-site or remote based in Portugal)
Language Requirements: Italian (C1+) + English (B2+)
Contract Type: Full-time, Shifts (including weekends if required)
Relocation Support: Available for eligible candidates

About the Role

Are you fluent in Italian and ready to join a leading global customer experience team in Portugal? Were hiring motivated professionals to work in Customer Support and Content Moderation roles across various international projects and platforms.

You'll provide user support and ensure content compliance, working alongside a diverse, high-performing team in a dynamic and international environment.

What Youll Do

Customer Support:

Respond to inquiries via phone, email, or chat

Assist with troubleshooting and issue resolution

Provide accurate product and service information

Content Moderation:

Review and evaluate user-generated content

Enforce compliance with platform policies

Escalate complex cases to specialized teams

Ensure content quality, objectivity, and safety

What Were Looking For

Italian fluency (C1 or higher)

English proficiency (minimum B2)

EU citizenship or valid residence/work permit in Portugal

Strong communication and interpersonal skills

Availability to work on-site in Porto

Flexibility to work in rotating shifts, including weekends if needed

Accepted Documents

EU ID or Passport

Portuguese Residence Card

Visa holders (eligibility confirmed case by case)

If you're a Italian speaker looking to advance your career in Portugal, join us in Porto or Lisbon and become part of a collaborative and multicultural team.