Italy Key Account Manager - Grow Restaurant Partnerships

Delivery Hero; Lombardia; Hybrid; EUR 33,000 - 41,000; Full time

Benefits offered by this job

Equity plan

Private health insurance

Glovo credit

Discounts on transport and food

Hybrid/remote flexibility (2 days home

Parental leave & nursery

Wellbeing benefits

Job summary

Glovo is seeking a growth-minded Partner Success Manager to build and nurture long-term restaurant partnerships across the platform. You will leverage data-driven insights to optimize profitability, drive promotions, and guide partners through onboarding and ongoing success.

You will collaborate with Marketing, Operations and Finance teams, ensuring tailored solutions that meet partners’ needs while achieving ambitious KPIs and revenue milestones. Hybrid work supported.

Qualifications

• 2+ years in high-performance account management or business consultancy.
• Bachelor in Business Administration, Marketing, Industrial Engineering or is a plus.
• Italian native level and English proficiency.

Responsibilities

• Build and maintain strong relationships with restaurant partners.
• Understand partners' goals to provide strategic guidance.
• Analyse data to drive growth and profitability for partners and Glovo.
• Drive revenue growth through smart promotions and menu optimization.
• Own partner revenue performance and measurable growth.
• Collaborate with Marketing, Operations, Finance and Customer Service.
• Own the partner onboarding process in the App from store setup to first days.

Skills

Relationship management

Data analysis

Italian fluency

English proficiency

Time management

Proactive execution

Education

Bachelor in Business Administration

Bachelor in Marketing

Bachelor in Industrial Engineering

Tools

Google Suite

Salesforce

Job description

Glovo is seeking a growth-minded Partner Success Manager to build and nurture long-term restaurant partnerships across the platform. You will leverage data-driven insights to optimize profitability, drive promotions, and guide partners through onboarding and ongoing success.

You will collaborate with Marketing, Operations and Finance teams, ensuring tailored solutions that meet partners’ needs while achieving ambitious KPIs and revenue milestones. Hybrid work supported.