Italian-Speaking Tech Support Specialist — Remote (Portugal)

Cross Border Talents; Sicilia; Remote; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Remote work in Portugal

Relocation support provided

Job summary

Cross Border Talents is hiring an Italian-speaking Technical Customer Support Specialist for a remote, Portugal-based project. You will handle customer inquiries in Italian and English, troubleshoot technical issues, and document cases to ensure a smooth resolution cycle.

The role requires fluency in Italian and English, strong communication skills, and the willingness to relocate to Portugal if needed. Relocation support is provided, and the position offers a competitive salary for a full-time

Qualifications

• Fluent in Italian and English.
• Tech-savvy with ability to handle technical inquiries.
• Strong communication and problem-solving skills.
• Previous customer service experience preferred.

Responsibilities

• Provide technical customer service and support in Italian and English.
• Identify, troubleshoot and resolve technical issues.
• Document cases accurately and maintain records.
• Explain technical solutions clearly to customers.
• Follow up on cases until resolution.

Skills

Italian fluency

English fluency

Job description

Cross Border Talents is hiring an Italian-speaking Technical Customer Support Specialist for a remote, Portugal-based project. You will handle customer inquiries in Italian and English, troubleshoot technical issues, and document cases to ensure a smooth resolution cycle.

The role requires fluency in Italian and English, strong communication skills, and the willingness to relocate to Portugal if needed. Relocation support is provided, and the position offers a competitive salary for a full-time