Remote Italian-Speaking Customer Support Specialist — Portugal

Cross Border Talents; Catania; Remoto; EUR 25.000 - 35.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive salary package

€7.63/day meal allowance

Health insurance from Day 1

Relocation support package

Optional shared accommodation support for up to 12 months

Optional free Portuguese classes and other activities

Descrizione del lavoro

Cross Border Talents is looking for Italian-speaking Customer Support Advisors for a leading international technology company. This role permits remote work based in Portugal, ideal for candidates living in Italy who are willing to relocate.

Responsibilities include assisting customers with inquiries, delivering high-quality service, and resolving technical issues. The ideal candidate should be fluent in Italian, have strong communication skills, and be tech-savvy. Additional perks include health insurance and a meal allowance.

Competenze

• Fluency in Italian and good English level required.
• Strong communication and problem-solving skills essential.
• Customer-oriented mindset is necessary.
• Tech-savvy individuals comfortable learning new systems preferred.
• Previous customer service experience is a plus.

Mansioni

• Provide support to customers via phone, email, and chat.
• Assist users with product-related questions and technical issues.
• Deliver high-quality customer service with empathy and professionalism.
• Troubleshoot problems and find effective solutions.
• Maintain accurate records of customer interactions.

Conoscenze

Fluency in Italian

Good English level

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Tech-savvy

Descrizione del lavoro

Cross Border Talents is looking for Italian-speaking Customer Support Advisors for a leading international technology company. This role permits remote work based in Portugal, ideal for candidates living in Italy who are willing to relocate.

Responsibilities include assisting customers with inquiries, delivering high-quality service, and resolving technical issues. The ideal candidate should be fluent in Italian, have strong communication skills, and be tech-savvy. Additional perks include health insurance and a meal allowance.