Italian-Speaking Support Pro — Onsite Athens

WW Talents; Umbria; On-site; EUR 172,000 - 198,000; Full time

Benefits offered by this job

Fully paid training

Full relocation package

Flight ticket within EU

Airport pickup

Hotel accommodation

Real estate agency fee

Job summary

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team onsite in Athens, Greece. The role offers paid training, a full relocation package, and a competitive compensation structure.

You will handle Italian customer inquiries via phone, email, and chat, document interactions in CRM, and help customers navigate the platform while rotating shifts in a dynamic, multicultural environment.

Qualifications

• Fluent Italian (C1/C2 level) and good English (B2+) for training and internal communication.
• Strong communication, customer-focused mindset and problem-solving skills.
• Ability to work in a fast-paced, international, multicultural team.
• No prior experience required; paid training provided.

Responsibilities

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product, and service questions.
• Troubleshoot issues and provide effective solutions.
• Document customer interactions in CRM and internal systems.
• Follow quality and productivity standards.
• Help customers understand platform features.

Skills

Fluent Italian

English (B2+)

Customer service

Problem solving

Attention to detail

Teamwork

Flexibility

Job description

WW Talents is hiring an Italian-speaking Customer Support Representative to join an international team onsite in Athens, Greece. The role offers paid training, a full relocation package, and a competitive compensation structure.

You will handle Italian customer inquiries via phone, email, and chat, document interactions in CRM, and help customers navigate the platform while rotating shifts in a dynamic, multicultural environment.