Italian-Speaking Support Pro in Athens — Relocation Included

WW Talents; Bologna; In loco; EUR 15.000 - 19.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Performance bonus

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join an onsite team in Athens, Greece. The role includes paid training, a full relocation package, and a competitive salary with performance bonuses.

The position requires fluent Italian, good English for training, and the ability to work rotating shifts in a fast-paced, international environment. No prior experience is required.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.

Mansioni

• Provide professional customer support in Italian via phone, email, and chat.
• Respond to customer inquiries and resolve account-related issues.
• Assist customers with platform, product, and service-related questions.
• Troubleshoot issues and provide effective solutions.
• Handle customer requests efficiently while maintaining a high level of customer satisfaction.
• Accurately document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Italian fluency

English (B2+)

Strong communication

Customer-focused

Problem solving

Descrizione del lavoro

WW Talents is seeking an Italian-speaking Customer Support Representative to join an onsite team in Athens, Greece. The role includes paid training, a full relocation package, and a competitive salary with performance bonuses.

The position requires fluent Italian, good English for training, and the ability to work rotating shifts in a fast-paced, international environment. No prior experience is required.