Italian-Speaking Support Agent — Athens (Relocation + Training)

WW Talents; Forlì; In loco; EUR 15.000 - 18.000; Tempo pieno

Vantaggi offerti da questo lavoro

Fully paid training

Relocation package

Performance bonus

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work onsite in Athens, Greece. You will provide support in Italian via phone, email and chat, resolving inquiries while maintaining high satisfaction. Training is fully paid and relocation assistance is offered for EU residents.

The role requires fluent Italian, good English for training, strong communication, and the ability to work in a fast-paced international team with rotating shifts.

Competenze

• Fluent Italian – C1/C2 level.
• English B2+ for training and internal communication.
• Strong communication and interpersonal skills.
• Customer-focused and empathetic approach.
• Strong problem-solving and troubleshooting skills.
• Ability to handle inquiries professionally and efficiently.
• Good attention to detail and data entry.
• Flexible and comfortable with rotating shifts.
• Able to work in a fast-paced, international team.
• No prior experience required; full paid training provided.

Mansioni

• Provide professional customer support in Italian via phone, email and chat.
• Respond to inquiries and resolve account-related issues.
• Assist customers with platform, product and service questions.
• Troubleshoot issues and provide effective solutions.
• Handle requests efficiently while maintaining high customer satisfaction.
• Document customer interactions in CRM and internal systems.
• Follow established quality and productivity standards.
• Help customers understand the platform and available features.

Conoscenze

Fluent Italian

English B2+

Strong communication

Customer-focused

Troubleshooting

Data entry

Rotating shifts

Team player

Descrizione del lavoro

WW Talents is seeking an Italian-Speaking Customer Support Representative to work onsite in Athens, Greece. You will provide support in Italian via phone, email and chat, resolving inquiries while maintaining high satisfaction. Training is fully paid and relocation assistance is offered for EU residents.

The role requires fluent Italian, good English for training, strong communication, and the ability to work in a fast-paced international team with rotating shifts.